We are committed to providing you with a safe, reliable, and satisfactory shopping experience. If you are not satisfied or encounter any problems after receiving the product, we will provide you with a convenient and efficient return and refund process.

⏳ 1、 Return deadline

You can submit a return request within 30 days after receiving the product

The product must be kept in its original packaging, unused, and undamaged

📦 2、 Scope of refundable goods

You can return the following items:

Orders with wrong or missing parts

Goods damaged during transportation (please keep photos of the package)

Products that are incompatible or do not match the product description

Batteries or accessories with quality issues

⚠️ The following situations do not support returns:

Orders exceeding 30 days

Human caused issues that have been used or damaged

Products not sold on our platform

💰 3、 Refund process

Contact customer service: send an email to Info@Laptopbattery.com.ph

Provide order number and reason for return

After customer service review, the return address and instructions will be provided

After receiving the returned goods and verifying them to be correct, the refund will be completed within 7 working days

If payment is made through PayPal, the original payment method will be refunded

If it is through other means, the refund will be processed through the original payment channel

🚚 4、 Return shipping policy

If it is due to product quality issues or shipping errors, we will bear the shipping cost

If it is not a quality issue, the buyer shall bear the shipping cost

🛡️ 5、 After sales guarantee

All products come with a 12-month warranty